7 Steps to Gaining More Business

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Business.com.com: What Works for Business
 Volume 4 Issue 6 February 11, 2010

Daniel Kehrer
Cultivating Customer Relationships
Customers are the key to any small businesses success. Even if you have a great product, tons of business management experience and a great team, you'll still need customers to make your business work. But in today's global, hypercompetitive marketplace, it's not just about finding customers it's also about growing the number of customers you have, retaining them and getting them to refer new customers to you.

To make it easier for you we've compiled resources you can use to find new customers, hang on to loyal ones or improve your referral process.
Daniel Kehrer, Business.com Editor



Q and A
Seven Steps to Better Customer Referrals

Finding more referrals and using the ones you have to better advantage is a simple, cost-effective way to gain new business, and regain old customers…Read more


Q&A Logo
Question (Greendesk): How do I get my very first customer?

Answer (ScottAllen): There are both ways to get "customers" fairly immediately, especially in a service business, and ways to build your reputation other than having customers.

Got Your Own Business Question? Ask it at Business.com Answers.



Generating More Customers

By Greg Brown
Effective tactics for getting your company in front of more eyes quickly without breaking the bank… Read more

Guide to Retaining More Customers
By Frances Sharpe
It costs a whole lot less to hang on to existing customers than it does to find new ones, which is why it pays to retain your regular patrons … Read more




 
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FAST TRACK
Fast TrackQuick reads and cool tools for your business

Collaborative Accounting FreshBooks offers user-friendly software for sending, tracking, and collecting payments. For entrepreneurs who hate dealing with financials, FreshBooks helps you manage your accounts in partnership with your accountant.

Simple "To-Do Lists": Don’t forget any of your important tasks with Remember the Milk. The application allows you to easily make prioritized, color-coated lists that you can access from just about anywhere.

SOLUTION OF THE WEEK
Survey Your Clientele: The best way to make your customers happy is to find out exactly what they want. Get feedback from your clientele with a survey. Create and analyze surveys with SurveyMonkey, the gold standard in do-it-yourself surveys for small business.

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