Are you having trouble viewing this email? If so, click here to see it in a web browser. | | | | | | | | | | FEBRUARY 26, 2010 | 4 Tools for Battling Change Resistance | | Any change effort is likely to face a few change resisters. Unfortunately, even if these resisters are few and far between, they can quickly erode momentum and stop change in its tracks. Here are four tools to help you get people on board. - Cold, hard facts. Use evidence to show that change is necessary and possible. Get your facts from multiple sources and be diligent about details; even a small error can discredit your case for change.
- Counter-arguments. Know what your opponents are saying and be prepared to acknowledge their concerns and offer a compelling argument for your case.
- Big picture. In the short term, change is uncomfortable. Look at the big picture and explain why the change is the right move for the long term.
- Repetition and pressure. Stay on message, repeat your best arguments, and apply the necessary pressure to turn the change-averse around.
| | | | Read the full post and join the discussion » | | | | | | RELATED PRODUCT | | | HBR's Must-Reads on Change | | HBR Article Collection — Only $17.95 | | 70% of all change initiatives fail. But the odds turn in your company's favor once you understand that change is a multi-stage process — not an event — and that persuasion is key to establishing a sense of urgency, winning support, and silencing naysayers. | | | | | | | | | ADVERTISEMENT | | | | | | | | | | Follow the Tip: | | | | | | | | BEST SELLERS | | | | | | PREVIOUS TIPS | | | | | | | | | | | | | | | | | Copyright © 2010 Harvard Business School Publishing, an affiliate of Harvard Business School. All rights reserved. Harvard Business Publishing | 60 Harvard Way | Boston, MA 02163 Customer Service: 1-800-545-7685 (617-783-7600 outside the U.S. and Canada) | | |