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| | HBR's Must-Reads on Change | | HBR Article Collection — Only $17.95 | | 70% of all change initiatives fail. But the odds turn in your company's favor once you understand that change is a multi-stage process — not an event — and that persuasion is key to establishing a sense of urgency, winning support, and silencing naysayers. | | | | |
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| | CUSTOMERS | | Cocktails and Community | | Anthony Tjan | | Mediabistro founder Laurel Touby on finding your focus, hiring people smarter than you, and the importance of meeting your customers. Read more. | | |
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