Management Tip of the Day: 3 Questions Your Business Model Must Answer

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Management Tip of the Day
Harvard Business Review
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MARCH 31, 2010
3 Questions Your Business Model
Must Answer
There is little consensus on what a business model should include. Some feel it should cover every detail, while others believe it should simply answer the question of how you intend to make money. You can create a business model that is specific enough to avoid being reductionist but selective enough not to overwhelm by answering these three questions:
  1. Why would someone want to buy something from you? Identify your customer value proposition.
  2. How will you make money selling it? Articulate your profit model.
  3. What, exactly, are the important things you need to do to succeed with the plan? Identify which company resources and which processes are essential to delivering your customer value proposition.
Harvard Business Review Blog Today's Management Tip was adapted from "A New Framework for Business Models" by Mark W. Johnson.
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