Are you having trouble viewing this email? If so, click here to see it in a web browser. | | | | | | | | | | MARCH 23, 2010 | A Cheap and Instantly Effective Social Media Idea | | Many companies cite lack of time, budget, and experience as reasons for not venturing into the social media arena. However, there are options for building a low-cost and relatively low-maintenance online presence. For example, invite customers to submit ideas and suggestions about your products and services through an online suggestion box. Allow users to rate the ideas so that the best ideas rise to the top. It's cheap — there are pre-fab solutions out there that you can easily adapt. It's effective — while you're building an online presence, you're simultaneously doing customer research and building your innovation pipeline. To maintain credibility and customer enthusiasm, be sure you implement the top ideas. | | | | Read the full post and join the discussion » | | | | | | RELATED PRODUCT |  | | Innovate — Inexpensively | | HBR Article Collection | | Nine out of ten new products fail. With such a meager ROI, how can your company fund the innovation so essential to profitable growth? Use the strategies contained in this HBR article collection to squeeze more out of every dollar you invest in innovation. | | | | | | | | | ADVERTISEMENT | | | |  | | | | | | Follow the Tip: |  |  | | | | | | BEST SELLERS | | | | | | PREVIOUS TIPS | | | | | | | | | | | | | | | |  | Copyright © 2010 Harvard Business School Publishing, an affiliate of Harvard Business School. All rights reserved. Harvard Business Publishing | 60 Harvard Way | Boston, MA 02163 Customer Service: 1-800-545-7685 (617-783-7600 outside the U.S. and Canada) | | |