Latin America's Business Information Leader
Info. Technology News - Wednesday, April 28, 2010
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Free Content of the day
* Colombian contact center market straddling line between price, quality - Altitude - Regional
The Colombian contact center market is turning heads because of its mixture of high service quality and low prices relative to its regional counterparts, the Latin American commercial director for Portuguese contact center solutions provider Altitude Software, Luiz Terra, told BNamericas.
Terra said the majority of Latin American clients leading the way in contact center demand - including the financial, telecommunications and outsourcing sectors - tend to prioritize service quality over price, ... more
http://www.bnamericas.com/news/technology/Colombian_contact_center_market_straddling_line_between_price,_quality_-_Altitude/184877802
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In-deph interview
* Luis CuezzoDirector General - Indra<p><em>Spanish systems integrator Indra has singled out Latin America as one of its top priorities in the international market. Within this region, the company has set its sights on Chile as a potenti... more
http://www.bnamericas.com/interviews/technology/Luis_Cuezzo_,Indra,1/184877802
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Free Past News
* CRM, SCM driving Infor sales in FY10 - 04-26-2010 - Regional
http://www.bnamericas.com/news/technology/CRM,_SCM_driving_Infor_sales_in_FY10/184877802
* Central America, Caribbean rising to forefront on data center solution - HP - 04-23-2010 - Regional
http://www.bnamericas.com/news/technology/Central_America,_Caribbean_rising_to_forefront_on_data_center_solution_-_HP/184877802
* Salesforce.com relying on Quintec for expansion to Peru - 04-22-2010 - Regional
http://www.bnamericas.com/news/technology/Salesforce,com_relying_on_Quintec_for_expansion_to_Peru/184877802
* SonicWall unit betting on IT security for the cloud, records 113% Q1 sales surge - 04-21-2010 - Regional
http://www.bnamericas.com/news/technology/SonicWall_unit_betting_on_IT_security_for_the_cloud,_records_113*_Q1_sales_surge/184877802
* Venture capital, improving competitiveness topping Canieti priorities - 04-20-2010 - Mexico
http://www.bnamericas.com/news/technology/Venture_capital,_improving_competitiveness_topping_Canieti_priorities/184877802
* Indra developing solutions focused on healthcare sector - 04-19-2010 - Chile, Regional
http://www.bnamericas.com/news/technology/Indra_developing_solutions_focused_on_healthcare_sector/184877802
* Unexpected desktop drop drags down PC projections - 04-16-2010 - Argentina
http://www.bnamericas.com/news/technology/Unexpected_desktop_drop_drags_down_PC_projections/184877802
* Global service exports "on track" to hit US$1bn - Corfo VP - 04-15-2010 - Chile, Regional
http://www.bnamericas.com/news/technology/Global_service_exports_*on_track*_to_hit_US*1bn_-_Corfo_VP/184877802
* Oracle not leaving smaller banks out of the mix with new center - exec - 04-14-2010 - Chile, Regional
http://www.bnamericas.com/news/technology/Oracle_not_leaving_smaller_banks_out_of_the_mix_with_new_center_-_exec/184877802
* Multinationals represent bright spot in hit-or-miss green IT market - 04-13-2010 - Regional
http://www.bnamericas.com/news/technology/Multinationals_represent_bright_spot_in_hit-or-miss_green_IT_market/184877802
* Mining sector, led by gold, shaking off effects of economic slowdown - Mincom - 04-12-2010 - Regional
http://www.bnamericas.com/news/technology/Mining_sector,_led_by_gold,_shaking_effects_of_economic_slowdown_-_Mincom/184877802
* CA restructuring calls for Latin America expansion, not downsizing - 04-09-2010 - Regional
http://www.bnamericas.com/news/technology/CA_restructuring_calls_for_Latin_America_expansion,_not_downsizing/184877802
* Mincom planning foray into Latin America's "asset-intensive" industries - 04-08-2010 - Regional
http://www.bnamericas.com/news/technology/Mincom_planning_foray_into_Latin_America*s_*asset-intensive*_industries2/184877802
* Retail, corporate sector initiatives on tap for Ingram Micro - 04-07-2010 - Argentina, Chile
http://www.bnamericas.com/news/technology/Retail,_corporate_sector_initiatives_on_tap_for_Ingram_Micro/184877802
* Calipso aiming to unseat local software providers in Colombia - 04-06-2010 - Regional
http://www.bnamericas.com/news/technology/Calipso_aiming_to_unseat_local_software_providers_in_Colombia/184877802
* Technology for IFRS standards, payments topping CIO priority list - Logica - 04-05-2010 - Brazil
http://www.bnamericas.com/news/technology/Technology_for_IFRS_standards,_payments_topping_CIO_priority_list_-_Logica/184877802
* Aspect Software shifting focus towards Andean, Southern Cone regions - 04-01-2010 - Regional
http://www.bnamericas.com/news/technology/Aspect_Software_shifting_focus_towards_Andean,_Southern_Cone_regions/184877802
* Pink Elephant unit readying expansion to south, northeast - 03-31-2010 - Brazil
http://www.bnamericas.com/news/technology/Pink_Elephant_unit_readying_expansion_to_south,_northeast/184877802
* Avnet expecting 7-9% revenue growth in Latin America - 03-30-2010 - Regional
http://www.bnamericas.com/news/technology/Avnet_expecting_7-9*_revenue_growth_in_Latin_America/184877802
* Grupo Assa mulls direct operations in Colombia - 03-29-2010 - Regional
http://www.bnamericas.com/news/technology/Grupo_Assa_mulls_direct_operations_in_Colombia/184877802
* Mobile providers "caught off guard" by security requirements, says Jupiter - 03-26-2010 - Regional
http://www.bnamericas.com/news/technology/Mobile_providers_*caught_off_guard*_by_security_requirements,_says_Jupiter/184877802
* International expansion on tap for late 2010 - Algar Tecnologia - 03-25-2010 - Brazil, Regional
http://www.bnamericas.com/news/technology/International_expansion_on_tap_for_late_2010_-_Algar_Tecnologia/184877802
* Manufacturing sector lagging in IT continuity preparedness - VMware - 03-24-2010 - Regional
http://www.bnamericas.com/news/technology/Manufacturing_sector_lagging_in_IT_continuity_preparedness_-_VMware/184877802
* CSC ready to pull the trigger on new Latin America acquisition - 03-23-2010 - Regional
http://www.bnamericas.com/news/technology/CSC_ready_to_pull_the_trigger_on_new_Latin_America_acquisition/184877802
* Pink Elephant's Colombia office coming on line in Q2 - 03-22-2010 - Regional
http://www.bnamericas.com/news/technology/Pink_Elephant*s_Colombia_office_coming_on_line_in_Q2/184877802
* Provincial governments likely to announce PC investments - analyst - 03-19-2010 - Argentina
http://www.bnamericas.com/news/technology/Provincial_governments_likely_to_announce_PC_investments_-_analyst/184877802
* Earthquake setting back contact center investments - Aspect - 03-18-2010 - Chile, Regional
http://www.bnamericas.com/news/technology/Earthquake_setting_back_contact_center_investments_-_Aspect/184877802
* Service-oriented industries leading IT security outsourcing - analyst - 03-17-2010 - Mexico
http://www.bnamericas.com/news/technology/Service-oriented_industries_leading_IT_security_outsourcing_-_analyst/184877802
* Crivo considering acquisitions, international expansion - 03-16-2010 - Brazil, Regional
http://www.bnamericas.com/news/technology/Crivo_considering_acquisitions,_international_expansion/184877802
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