Are you having trouble viewing this email? If so, click here to see it in a web browser. | | | | | | Due to the Memorial Day holiday on May 31st, there will be no Management Tip of the Day next Monday. | | | | | | | | | | | | MAY 28, 2010 | Rid Your Organization of Email Dysfunction | | An overcrowded inbox is an annoyance at best and a performance-hurting time suck at worst. If you suspect your employees are not making the best of this critical communication medium, do an email audit. At review time, ask your employees to choose two examples of messages they think represent productive email use. Coach them on their selections. Those who highlight their eloquent responses may need encouragement to initiate their own ideas. Those who forward large documents may need to hear that being "comprehensive" is not always a good use of colleagues' time. This process will be revealing to you and your employees as you uncover what bad email habits say about individual performance. | | | | Read the full blog post and join the discussion » | | | | | | RELATED PRODUCT | | | How to Write Effective Emails | | HBR Article Collection — Only $12.95 | | Everyone uses email. In fact, it's the most common form of communication in workplaces around the world. That's why it matters what we write in our email messages and why we need to pay more attention to what our emails actually convey. | | | | | | | | | ADVERTISEMENT | | | | | | | | | | Follow the Tip: | | | | | | | | PREVIOUS TIPS | | | | | | BEST SELLERS | | | | | | | | | | | | | | | | | Copyright © 2010 Harvard Business School Publishing, an affiliate of Harvard Business School. All rights reserved. Harvard Business Publishing | 60 Harvard Way | Boston, MA 02163 Customer Service: 800-545-7685 (+1-617-783-7600 outside the U.S. and Canada) | | |