IT's Three Key Organizational Transformations

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TECHNOLOGY
Harvard Business Review
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IT's Three Key Organizational Transformations
Andrew McAfee
Digitization has helped companies get more scientific, orchestrated, and self-organizing.
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Alexandra Samuel
Hooked on Gadgets and Happy About It
Alexandra Samuel
Technostress is here to stay. Here are strategies for managing it.
Read more.
Tom Davenport
How Do You Speed Up Information Delivery?
Tom Davenport
A host of new technologies are making it possible for managers to get crucial information faster.
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Susan Cramm
Is the Typical CIO a "Gear Guy"?
Susan Cramm
The stereotype of CIO as promoted geek gets some surprising validation.
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Zappos's CEO on Going to Extremes <br />for Customers
Zappos's CEO on Going to Extremes
for Customers
NEW! Harvard Business Review Article
In 2004, the biggest problem the online shoe retailer Zappos faced was how to staff its customer call center with dedicated, high-caliber service reps. Learn how CEO Tony Hsieh did it in this new article.
BUY IT NOW
Vineet Nayar
Do You Trust Your Social Network?
Vineet Nayar
If you want to build trust, you can't change the rules midway.
Read more.
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