Are you having trouble viewing this email? If so, click here to see it in a web browser. | | | | | | | | | | JUNE 28, 2010 | 3 Tips for Writing Reader-Friendly Memos | | In business today, readers are time-pressed, content-driven, and decision-focused. To write effectively, remember that they want simple and direct communications. Here are three tips for giving readers what they want and need: - Avoid complex phrasing. Writing elegantly is not important; delivering smart content is. Let the message stand out more than your language.
- Be concise. Many memo writers get hung up on "flow." But flowing sentences tend to be long and dense. You don't need choppy sentences, just hardworking ones that deliver content concisely.
- Skip the jargon. Jargon can be a useful way to communicate among experts, but you should never use jargon if it's meaningless, if you don't understand it, or when your audience isn't familiar with it.
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